National Transport Research Organization (NTRO)

The challenge for National Transport Research Organization

Struggling to keep pace with modern business demands

Before Certinia, NTRO was hindered by an on-premise system that failed to evolve alongside changing operational needs. This created strict reporting limits and data gaps that delayed critical business planning.

Their primary pain points were:

• Stagnant finance software: The organization relied on rigid legacy tools that simply could not adapt to modern operational requirements.
• Incomplete operational metrics: While the finance department worked hard to derive value from records, data remained incomplete and fragmented.
• Delayed reporting timelines: Essential management information could not be produced fast enough to match the actual pace of business operations.
• Obscured leadership visibility: Company leaders faced constant difficulties making well-informed choices regarding active projects and overall firm trajectory.
• Disconnected cost tracking: Working without an integrated database kept teams from effortlessly balancing actual costs against forecasted budgets.
• Heavy executive latency: Sharing standard monthly financial summaries with corporate leaders turned into a slow process requiring eight full weeks.

After relying on legacy systems, working alongside Certinia’s partner, Exceleris Consulting, NTRO went live with a game-changing platform powered by Salesforce and Certinia FM Cloud and PS Cloud’s.

How Certinia helps National Transport Research Organization

Implementing Certinia PSA to connect daily project management with absolute financial precision

To support its continued growth, NTRO knew it needed to standardize on a system that integrated with its Salesforce core, where all orders and projects originate. By leveraging both Certinia PS Cloud and FM Cloud, NTRO gained the tools it needed to manage its complex professional services business while having constant financial transparency across the board.

Platform clarity

Now everyone at NTRO works from a single platform, which greatly simplifies daily processes. By tracking forecasted costs alongside project timelines, the team easily adjusts active plans and understands the exact financial impact of their decisions.

Quick data migration

With all useful historical data loaded safely into the cloud database, employees continued working without a single interruption. Thanks to secure data transition methods, and comprehensive organizational training plans, staff fully adopted the new platform within two weeks.

Accelerated management insights

This system eliminates repetitive tax, meaning anyone can quickly generate comprehensive business reports. The extensive eight weeks it previously took to distribute monthly finances to executives now takes under one week, giving leadership deeper records that are much easier to explore.

Business evolution

Its journey to adopt Certinia put NTRO on a reliable path to steadily grow and mature its operations. By blending implementation best practices from Exceleris Consulting with insights from Certinia, the organization has dramatically improved its long-term capabilities.

Certinia's impact on National Transport Research Organization

• Certinia compressed monthly executive financial reporting timelines by 87.5%, shrinking the cycle from 8 weeks down to under 7 days.
• Secured 100% operational staff platform adoption within two weeks of launch.
• Improved data accuracy across the organization by 50% to provide comprehensive records.
• NTRO saved 80% of the manual hours previously required to construct operational updates for corporate leadership teams.