EVOS

The challenge for EVOS

Eliminating manual production delays and data silos

Prior to Certinia, disconnected systems caused fragmented workflows and that slowed down EVOS's daily production planning. Managing expanding global distribution channels manually limited inventory tracking and created coordination gaps in important departments.

Their primary pain points were:

• Delayed production orders: Generating and executing production orders required manual verification that took significant time out of the day.
• Obscured stock levels: Teams lacked instant insight into raw materials or finished hardware inventory levels across warehouses.
• Departmental communication barriers: Disconnected tracking tools separated customer service, supply chain management, and accounting, making it difficult to coordinate handoffs.
• Fragmented operational handover: Employees working within their own spaces could not see when tasks were ready for the next department to act on.
• Data duplication problems: Disconnected datasets frequently suffered from duplicate entries and stale records that degraded information integrity.
• Complex delivery management: Supplying an international market out of Australia created complications when using multilingual and multi-currency compliance models manually.

To secure an agile framework capable of scaling alongside international market demands, EVOS moved away from separate applications to establish an integrated cloud environment with Certinia.

How Certinia helps EVOS

Establishing an integrated digital environment to drive client satisfaction

To support continued growth, EVOS transitioned its disconnected financial and operational structures onto Certinia. This unified platform integrates customer service, supply chain tasks, and accounting departments directly on Salesforce to maximize accuracy and drive efficiency.

Automated production orders 

Before Certinia, production orders took an extended period to complete. By utilizing the solution's automated features, EVOS instantly monitors stock levels and auto-generates production orders on demand, dramatically accelerating time-to-delivery.

Interdepartmental collaboration 

EVOS unified three critical divisions onto a single digital environment. When employees work within their specific functional spaces, colleagues across other departments can see when a task is ready for action, driving effortless client support.

Native platform without data silos

The setup flows information fast without data synchronization lags. This prevents duplicate data problems and completely removes the need for extra specialized training for the company’s internal developers and system administrators.

Multilingual and multi-currency global execution

Though headquartered in Australia, EVOS relies on a multilingual, multi-currency system model to serve competitive global markets. This functional foundation allows the company to process international shipments and fulfill client deliveries without transactional complications.

Certinia's impact on EVOS

• Certinia synchronized core departments on one system to establish a flow of information.
• Eliminated duplicate data issues retaining reliance and generating 0 data inaccuracies.
• Enabled EVOS to instantly track inventory stock levels and automatically generate production orders.
• Utilizing a flexible multilingual and multi-currency infrastructure empowered them to process global deliveries across international markets without complications.