International Services Week

June 22-26, 2026 | #ServicesWeek

International Services Week is designed to unite services leaders, practitioners, and innovators to share ideas, spotlight excellence, and strengthen the global services community.
AIServicesWeekImage

2026 Theme:

Accelerating with AI.
Leading with Judgment.

Professional services is entering its most consequential period of transformation. AI has moved deep into the work itself, compressing timelines, absorbing intelligence-heavy tasks, and fundamentally changing what it means to deliver services at scale. 

The firms pulling ahead share two defining characteristics: they have built the operational foundations to harness AI as an engine of speed, scale, and efficiency, and they have doubled down on the human expertise, ethical leadership, and strategic clarity that define the most durable client relationships. 

The Services Dialogue: Bridging the Gap Between AI Expectation and Operational Reality

Featuring Mickey North Rizza, Group Vice President at IDC

Transformation doesn’t happen in isolation. As the professional services industry enters its most consequential period of disruption, success depends on our collective ability to share insights, tackle challenges, and understand the forces reshaping our businesses. While senior leaders view AI as a massive opportunity, a stark gap remains: only 11.4% of enterprises worldwide are currently obtaining measurable results from the majority of their AI projects. This session moves past the hype to examine how modern enterprise platforms are rewriting the economics of services.

Wednesday, June 24 from 11am-12pm ET

ISW26 Keynote Speaker - Mickey North Rizza IDC

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Industry Perspective

theCUBE: AI Is Making Human Judgment More Valuable, Not Less. Here's Why

Certinia's Prasad Sulur joined PwC's Matt Cook and theCUBE Research's Scott Hebner to argue that professional services firms chasing AI-driven efficiency are missing the bigger prize. Watch the full conversation to find out what separates the firms already generating real business outcomes from those still stuck in pilot mode.

Industry Perspectives

How the AI Revolution is Rewriting Professional Services

The traditional model of billing for time and expertise is changing. With AI-mature firms posting 50% higher revenue per consultant, Certinia CEO DJ Paoni explores how leaders can deploy AI for intelligence-heavy work while positioning human judgment where it matters most.

INC-Masters Fast Company publishing

Industry Report  

SPI Research: The Impact of AI on Professional Services

This study of 146 global organizations reveals how high-performing firms actually scale AI pilots into measurable performance. Learn which use cases leaders are prioritizing and how to move beyond the hype cycle to achieve data-driven results.  

AI Maturity: The Growing Divide

Industry Perspectives  

12 LinkedIn Learning Courses to Take Your Professional Services Career to the Next Level

Leveraging his extensive experience in global change and training initiatives, LinkedIn Learning’s Simon Howson-Baggott curates 12 critical courses—ranging from financial fluency to executive leadership—designed to help professional services practitioners close the skills gap and pair AI-driven automation with irreplaceable human judgment.

 LinkedIn Learning

International Services Week 2026 is brought to you by:

Premiere Participants

Premiere Participants

Featured Participants

featured participants

Official Media Partner

Consulting Magazine

Official Analyst Partners

Service Performance Insight