Services Communities
Keep everyone in the loop with Salesforce-native communities
Services companies that can most effectively collaborate, share, and communicate with partners and customers will stay ahead of the curve. Transform your partner and customer interactions with Certinia Services Communities.
Easy collaboration with innovative customer engagements
Discover how Certinia Services Communities help you drive a unified services experience.
Real-time collaboration with services communities
Provide all internal and external stakeholders with access to the most relevant information, reports, and project plans. Prompt discussions, share real-time information with confidence, and provide a superior customer experience.
Bring partner data into the mix with partner communities
Keep partner stakeholders in the loop with visibility into related costs, availability, and project impacts. See costs as they’re incurred, submit time and expense directly into the system, and manage invoices and vendor cost budgets in a central place.
Keep customers close with customer communities
Collaborate, communicate, engage, and provide a superior customer experience with Certinia Services Communities.
Robust privacy controls for peace of mind
Leverage robust security features to ensure your community and its data is always secure. Use tools to customize role-based access rights so only specific users can see specific information.
Your brand, your experience
Customize the community with your company’s brand elements to make it a natural extension of your customer and partner experience.
Access anytime, anywhere with unparalleled flexibility
The Certinia Services Community is built for today’s mobile workforce so you can access and update project data from anywhere via the Salesforce mobile app.
Real-time collaboration with services communities
Provide all internal and external stakeholders with access to the most relevant information, reports, and project plans. Prompt discussions, share real-time information with confidence, and provide a superior customer experience.
Bring partner data into the mix with partner communities
Keep partner stakeholders in the loop with visibility into related costs, availability, and project impacts. See costs as they’re incurred, submit time and expense directly into the system, and manage invoices and vendor cost budgets in a central place.
Keep customers close with customer communities
Collaborate, communicate, engage, and provide a superior customer experience with Certinia Services Communities.
Robust privacy controls for peace of mind
Leverage robust security features to ensure your community and its data is always secure. Use tools to customize role-based access rights so only specific users can see specific information.
Your brand, your experience
Customize the community with your company’s brand elements to make it a natural extension of your customer and partner experience.
Access anytime, anywhere with unparalleled flexibility
The Certinia Services Community is built for today’s mobile workforce so you can access and update project data from anywhere via the Salesforce mobile app.
Drive efficiency with Salesforce-native solutions
Certinia is native to Salesforce — sharing the same customer record, user experience, and industry leading analytics as the world’s most trusted cloud business platform. Empower your teams with real-time collaboration across your entire services business and deliver truly differentiated customer experiences.
See the impact of Services Communities on our customers
Learn how a leading cloud HR platform provider rapidly unified data and resource management with Certinia PS Cloud straight out of the box.
Learn how a top professional services provider leveraged Certinia’s solutions to establish a partner ecosystem that drove 98% faster invoicing and partner accumulation.
Learn how a trusted software company successfully established a single source of truth for their teams and over 500 customers across the world.
Services Communities
Unlock opportunities for superior customer experiences and keep critical stakeholders in the loop with real-time and relevant project information. Transform your partner and customer interactions into a decisive business advantage with Certinia Services Communities.
Maximize your Salesforce investment with Certinia
See the impact Certinia + Salesforce could have on your services business.
