Resource Management
Forecast, plan, and manage resources with confidence
Move the needle on resource utilization and capture unparalleled gains that translate into more successful business targets.
An easier way to move the needle on resource utilization
Keep customers and employees happy with demand-focused project staffing.
Predictable supply-demand management
Optimize the deployment of your teams by unlocking more complete resource requests early in the customer journey, which helps drive an innovative and seamless customer experience—from scoping to delivery.
Timely resourcing for the right project
Make staffing resource management a breeze with Certinia’s automated and configurable approach to finding best-fit resources based on your key criteria, whether it’s for one role or across multiple assignments.
Actionable utilization insights
Unlock real-time visibility into utilization performance and uncover critical information that gives you the confidence to achieve utilization targets this quarter, every quarter.
Intelligent skill & experience analytics
See the employee skills that help drive value for your business with Certinia’s robust analytics dashboards, allowing for granular allocation of your team’s capabilities based on their unique skillsets and abilities.
Drive higher professional growth
Transform conventional resource management solutions into collaborative growth initiatives by identifying skill aspirations and providing employees with more influence over their career advancement.
Predictable supply-demand management
Optimize the deployment of your teams by unlocking more complete resource requests early in the customer journey, which helps drive an innovative and seamless customer experience—from scoping to delivery.
Timely resourcing for the right project
Make staffing resource management a breeze with Certinia’s automated and configurable approach to finding best-fit resources based on your key criteria, whether it’s for one role or across multiple assignments.
Actionable utilization insights
Unlock real-time visibility into utilization performance and uncover critical information that gives you the confidence to achieve utilization targets this quarter, every quarter.
Intelligent skill & experience analytics
See the employee skills that help drive value for your business with Certinia’s robust analytics dashboards, allowing for granular allocation of your team’s capabilities based on their unique skillsets and abilities.
Drive higher professional growth
Transform conventional resource management solutions into collaborative growth initiatives by identifying skill aspirations and providing employees with more influence over their career advancement.
Masterful resource planning with Salesforce-native PSA
Certinia is native to Salesforce–sharing the same customer record, user experience, and industry-leading analytics as the world’s most trusted cloud business platform. Empower your teams with real-time collaboration across your entire services business and deliver truly differentiated customer experiences.
See the impact of Certinia’s Resource Management solutions on our customers
Learn how a leading human resources software and services organization leveraged Certinia’s out-of-the-box features to improve user and employee satisfaction.
Learn how a high-growth IT services and consulting company leveraged a Salesforce-native PSA solution to achieve 30% revenue growth.
Learn how Certinia helped a business technology provider trim three days off their sales to service timeline and realize their utilization targets.
Resource Management
When a 1–2% difference in resource utilization can make or break your targets, resource management is critical—and complex. With Certinia PS Cloud, quickly identify utilization gaps, efficiently manage diverse resourcing needs, edit schedules with a click, and see where you need to drive recruitment.
Maximize your Salesforce investment with Certinia
See the impact Certinia + Salesforce could have on your services business.
