IDC MarketScape for AI-Enabled (PSA) ERP Applications
Why Unified, AI-Enabled PSA and ERP are Now Essential
The new IDC MarketScape: Worldwide AI-Enabled PSA ERP Applications 2025-2026 Vendor Assessment notes, “AI is quickly changing enterprise application purchases, and professional services automation (PSA) software is at the core of this change. IDC's May 2025 SaaSPath Survey finds 48.0% of organizations plan to invest in AI-powered PSA applications, while 22.0% plan to replace their current PSA applications if generative AI (GenAI) is not included in the next release.”
The IDC MarketScape study advises, “Investing in the right systems requires the buying organization to look at its own AI journey as well as their overall business strategy and requirements.”
Download the excerpt to learn more!
Certinia named a Leader in AI-enabled Professional Services Automation (PSA) ERP Applications
This year, this comprehensive assessment named Certinia a Leader in AI-enabled PSA ERP. Download the free excerpt to see why we were recognized as a Leader and how our strengths lie in:
- Visibility and AI enablement
- Built for the future
- Product road map
IDC MarketScape: Worldwide AI-Enabled PSA ERP Applications 2025–2026 Vendor Assessment, #US50655323e, November 2025
IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of technology and suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each supplier’s position within a given market. The Capabilities score measures supplier product, go-to-market and business execution in the short-term. The Strategy score measures alignment of supplier strategies with customer requirements in a 3-5-year timeframe. Supplier market share is represented by the size of the icons.