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THE PATH TO AUTONOMOUS

Introducing Veda—AI that works

Veda, Certinia's AI engine for services operations, is purpose-built to eliminate administrative burden, accelerate revenue, and power a new era of agentic service operations.
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The beginning of autonomous services

See how Veda, Certinia’s AI engine for services operations, moves from insight to action—built natively inside Certinia on Salesforce, no syncing required.

Watch the video!

Drive measurable impact with AI grounded in the full context of your services journey

$ 0 . 0 M
average annual ROI for AI-ready organizations
0 %
reduction in manual admin work
Zero
external data exposure with Salesforce-native AI

*2025 SPI Research Study, The Impact of AI on Professional Services

Most teams aren’t ready for AI...

Let's help you change that. Use these research-backed tools to simplify complexity, fix your data foundation, and prepare your teams for AI that actually delivers.

SPI Research: The AI Maturity Path for PS Leaders

Transition from AI experimentation to operational reality with critical insights from 146 professional services firms on building the foundation required for repeatable value and measurable impact. Get the top 7 takeaways.

AI Readiness Checklist: Laying the Foundation for Effective AI

Evaluate your infrastructure with a critical 15-point checklist designed to expose the "Franken-stack" risks that sabotage AI returns and erode professional services profitability. Download the AI Readiness Checklist.

The AI Reality Check: 5 Questions for Your Agentic Provider

Move beyond clerical AI and evaluate your provider’s ability to deliver agentic orchestration that executes work at scale rather than just summarizing project chaos. Learn the 5 key questions to ask your provider today.

SEE VEDA IN ACTION

Beyond the AI Pilot: The Foundation for Real AI ROI

On April 22nd, we’re showing you what purpose-built AI actually looks like in action.

No more disconnected tools. No more untrustworthy data. Just one platform orchestrating people, work, and AI to deliver measurable business value.

Watch the reveal. Lead the shift.

Seats are limited.

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