Emerald Clinical Trials
Customer Success Story
Emerald Clinical Trials boosts organizational efficiencies by switching from Microsoft Dynamics to Certinia
Summary
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Bio
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Products
Addons
Industry
Company Size
Large
By better capturing customer data, we've boosted organizational efficiencies and saved approximately 38 hours per week. Plus, it's brilliant having a single-entry point for various currencies. I don't see how we could have achieved such dramatic results without Certinia and its team of experts.
Powering rapid growth
Vlocity helps the world's largest companies drive digital transformation using industry-specific cloud and mobile software. To enable that transformation, Vlocity delivers high-quality professional services, running about 100 implementation projects at a time.
As Vlocity more than doubled headcount and expanded to over 20 countries, however, it became more difficult to smoothly run dozens of complex projects. The company needed a way to make resource planning and business processes more efficient as it scaled its rapidly growing global team.
Natively built on the Salesforce platform and connected to Vlocity's in-house contract lifecycle management tool, Certinia Professional Services (PS) Cloud gives Vlocity's customer success team and project leads a single place to set up and assign project resources.
Key Benefits
Unify resources, projects, and financials on a Salesforce-native PSA platform
Create high-impact results with data-driven insights. To see Certinia PSA in action, schedule a demo today.
