Skip Nav
Search Results
Request a Demo
SCALE AI SAFELY

Learn to move from basic AI pilots to secure, industry-specialized agentic workflows.

Diabsolut

Customer Success Story

Diabsolut optimizes resource planning with Certinia Professional Services Cloud

Diabsolut solution consulting and implementation partner - Certinia customer success story - video thumbnail

Summary

Diabsolut is a seasoned solution consulting and implementation partner. Their expertise goes beyond the basics. Their certified professionals bring strong cross-functional experience and knowledge in the design and deployment of Salesforce’s products, from the straightforward to the highly complex.

Diabsolut leverages its long track record working with Certinia and its deep business domain expertise to ensure you have the right solution the first time.

Bio

Lorem ipsum dolor sit amet consectetur. Adipiscing a orci mauris congue nec. Et ultrices.

Industry

Company Size

Rachel Chand, Director, Professional Services

Rachel leads a team of project managers, solution architects, business analysts, and developers across the Salesforce and Certinia practices to ensure on-time and high-quality delivery of services and products to customers.

Nana Gregg, Senior Solutions Architect

Nana’s primary responsibilities include overseeing the overall architecture and design, offering expert product knowledge and guidance, delivering professional support to customers, coaching and developing team members, nurturing client relationships, and managing the client care process, as well as developing, implementing, and supporting complex solutions.

Naeem Khalid, Vice President of Customer Success at Diabsolut

Naeem's role is to build and lead Diabsolut’s Customer Success team, focusing on driving successful client outcomes, fostering account growth, and ensuring positive customer experiences.

"Thanks to CS Cloud, we have improved visibility into account billing aging as part of the customer scorecard. This allows us to more accurately identify which customers are likely to have delayed invoice payments, as the data is linked to success metrics and project performance in PS Cloud. Our invoice aging time has been reduced by over 40% in the past six months, leading to better forecasting and cash flow."

Naeem Khalid, Vice President of Customer Success, Diabsolut

Diabsolut solution consulting and implementation partner - Certinia customer success story - video thumbnail

Key Benefits

0 %
Increased utilization
0 %
Revenue growth
0 %
ROI

Unify resources, projects, and financials on a Salesforce-native PSA platform

Create high-impact results with data-driven insights. To see Certinia PSA in action, schedule a demo today.