Celebrating Our Top Partners: Certinia’s 2024 Partner Award Winners

It’s simple: great partnerships drive great customer outcomes. Our partners play a huge role in helping customers maximize the value of Certinia solutions, from seamless implementations to innovative new offerings that solve complex business challenges.

This year, as we unveil our enhanced Certinia Partner Program, we also take a moment to recognize and celebrate the outstanding work our partners have done throughout 2024. These award winners have set the bar high, demonstrating exceptional commitment, expertise, and collaboration to deliver success for our shared customers.

Without further ado, here are our 2024 Partner Award Winners!

Customer Delivery Excellence Award – North America
Winner: Ladd Partners

Ladd Partners is the definition of reliability. When our North American sales teams need a partner they can trust to get the job done right, Ladd is always top of mind. They’ve been instrumental in delivering exceptional project and customer journey management, evolving alongside Certinia to drive sustainable, long-term success for customers. As one of our earliest Customer Success Cloud implementation partners, they continue to take on some of our most complex projects—always with a focus on quality and customer experience.

Customer Delivery Excellence Award – International
Winner: Cross Cloud Partners

Delivering seamless implementations on a global scale requires deep expertise, collaboration, and a commitment to customer success. Cross Cloud Partners exemplifies these qualities, consistently ensuring that Certinia customers achieve their goals with confidence. Their work in the Australia market and beyond has helped us expand our impact internationally, reinforcing the strength of our global partner ecosystem. 

Partner Innovation Award
Winner: Cloudteam Company

Innovation is at the heart of great partnerships, and Cloudteam Company has led the way with solutions that make a real difference for customers. Their Payable Invoice Scan App (PISA) integrates Optical Character Recognition (OCR) with Certinia’s accounting system on Salesforce, streamlining invoice processing and bank integrations. By automating and simplifying financial operations, Cloudteam Company has delivered tangible efficiency gains for our customers, showcasing the power of partner-driven innovation.

Growth Partner Award – North America
Winner: RSM

RSM’s dedication to Certinia has been nothing short of impressive. They’ve built a strong Professional Services Automation (PSA) practice, invested in lead generation, and created internal incentives to drive awareness across their tech sales organization. With multiple team members earning PS Cloud certifications and an ongoing commitment to aligning with Certinia’s strategy, RSM continues to be a key driver of joint business growth.

Growth Partner Award – International
Winner: Spaulding Ridge

Spaulding Ridge invested in expanding their EMEA practice in FY25, resulting in a major high-revenue customer engagement and further cementing their influence and deep commitment to Certinia’s ecosystem. Their focus on joint account planning has already created new opportunities, and their investment in PSA services expansion positions them as a key player in supporting Certinia customers worldwide.

ICP Expansion Partner Award
Winner: A5

Breaking into new markets requires bold partners willing to lead the charge, and A5 has done just that. Their early work with CS Cloud and Services Estimator has opened the door to the U.S. Federal Government sector in addition to other segments for Certinia solutions. Their ability to identify new opportunities and make inroads with new customer segments will help Certinia expand its reach even further in the years ahead.

A Future Built on Partnership

These award winners represent the best of what it means to be a Certinia partner: trusted, innovative, and customer-focused. As we continue to strengthen our partner ecosystem with our revamped Certinia Partner Program, we look forward to deepening these relationships and welcoming new partners who share our commitment to delivering exceptional customer outcomes.

Congratulations to all of our 2024 Partner Award Winners—your dedication and success inspire us every day!