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EXPERT TALK Stop managing external risk and start eliminating it.
Sarah Johansen​ – Senior Content Manager – at Certinia

Sarah Johansen

Sr Content Manager

Articles by this Author

Dreamforce 2025 - Certinia is the only solution to deliver the entire services lifecycle on Salesforce

Your Ultimate Guide to Certinia at Dreamforce 2025

6 Minute Read
Blog
Forrester report on improving customer lifecycle visibility with a dedicated professional services automation solution

New Forrester data reveals why PSA solutions matter for services growth

2 Minute Read
Blog
Meet Certinia at Dreamforce 2024 - September 16th to 19th - San Francisco, CA

Four reasons to catch Certinia at Dreamforce 2024

3 Minute Read
Blog
Services leaders safeguard their businesses by turning data into human intelligence with a unified platform

Worried about the economy? Here's how leaders safeguard their businesses

4 Minute Read
Blog
Colorful pools of water in a gradient of pink to blue - representing customer loyalty

Customer loyalty: Six practical steps to success

2 Minute Read
Blog
Close up shot of business consultant's tablet while he's leveraging real-time analytics from PS Cloud

Are your sales and finance teams connected in the right way?

5 Minute Read
Blog
Best ways for services leaders to boost utilization with smarter resource management

9 ways services leaders can boost utilization

7 Minute Read
Blog
Three finance leaders discussing the disconnect between siloed departments

What's creating the sales and services disconnect?

4 Minute Read
Blog