Accessibility
At Certinia, we are committed to creating the best possible experience with our products and services. As a customer-centric company, we always strive to improve and meet the needs of our customers. A key area of focus is accessibility. We aim to meet WCAG 2.1 to an AA level and thoroughly test to meet this as comprehensively as possible. We have undergone a huge awareness and learning exercise within the company and accessibility is more important than ever. We are taking steps on the journey and we hope that you, our customers, will continue to support us while we identify and act to ensure our products are usable and enjoyable for everyone to use.
If you have any questions or accessibility issues, we welcome your feedback. Please contact us through the following methods:
| [email protected] | |
| Telephone | 1-647-951-1402 |
| Legal and Security Department Certinia Inc. 301 Congress Avenue, Suite 800 Austin, TX 78701 |
Please be aware that the ACR list is always changing and you are welcome to check back for updated information.
Product Accessibility Conformance Reports
Please be aware the while evaluating Certinia’s Cloud Products, which are multi-application products, we evaluate all applications within a cloud together against the WCAG 2.1 Level AA Principles and Success Criteria. It’s important to clarify that if a particular criterion is marked as “Partially Supports,” but the specific application within the Cloud product you’re interested in isn’t explicitly listed in the “Remarks and Explanation” section for that criterion, then for that application, the criterion should be considered as “Supports.”
Disclaimers
Certinia does not make any claims to have accessibility support for our Classic Application other then what is supported by the Salesforce Classic platform. All ACRs are based upon the Salesforce Lightning Platform unless other identified.
Any ACR posted above, or anywhere else on Certinia’s website, or otherwise publicly available, shall not be construed to be included in any contract, either explicitly or implicitly, in whole or in part, absent Certinia’s express acknowledgement through language in the contract itself that such report or its substantive equivalent is included.